You will need to download the mobile app to your phone – it’s available for both iOS (Apple) and Android devices. This app will display your unique membership number and QR code.
Whenever you visit one of our bakeries, scan the QR code in the home screen to collect a stamp. The QR code needs to be scanned before paying, our team will let you know when the scan is active. If you are unsure the transaction went through, please do ask.
You can collect one stamp per transaction, regardless of which items you order and its value. We'll add an extra stamp if your transaction reaches £20.
Please note, customers cannot earn more than two stamps in any 15-minute period to avoid operational issues in our bakeries. For example, if you purchase a pastry at 08:00 and a coffee at 08:05, the coffee transaction will not be awarded a stamp.
As soon as you reach nine stamps, these will disappear from your digital card and a reward voucher will be generated instead within the next hour. Rewards can be found in the 'rewards' section of your app. We will also send you an email as a reminder.
If you visit us frequently, we will also send you other treats throughout the year as a thank you for your loyalty.
Stamps can be earnt in-bakery and online in the GAIL's app or website - Deliveroo and other grocery partners are excluded.