Frequently Asked Questions
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Loyalty App
Loyalty Program
16
How does your loyalty program work?
How do I redeem a reward?
How long are the rewards valid for?
Can I still redeem an old paper card?
Why have my stamps disappeared from the app?
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Account Management
4
How do I delete my account?
How do I update my details?
What will you do with my data?
I've opted-in to receive emails, how often will you email me?
Troubleshooting
2
I can't get my app to load!
I didn't scan my QR, can I still earn a stamp?