Frequently Asked Questions

We are unable to process loyalty rewards redemptions through our website. Currently, rewards can only be redeemed via the GAIL's app and in-bakery. 

Once you complete your digital stamp card, you will receive a free drink or loaf voucher as a thank you for your loyalty. This voucher can be redeemed witho...

For a complete understanding of our loyalty program, including any restrictions or limitations, please visit our website at the following link: Loyalty T&am...

A notification email is sent when each voucher is generated. You will also receive a reminder email ahead of the end validity period. If you haven't r...