Frequently Asked Questions

All of our hot and iced drinks can be made with non-dairy milks, and this is included in the voucher price.  For information about the allergens in our ...

Absolutely! Feel free to save your rewards for a rainy day but make sure you check the expiry date of each reward. They are usually valid for six months, wi...

We bake freshly throughout the day so not all of our products are available all the time. We hope that the variety of rewards will mean you always have some...

If you choose to pay with a gift card, you will still earn a stamp just as you would with any other form of payment. It's important to note that whi...

We are working on it. At the moment, it's only possible to redeem rewards in our bakeries. 

Of course. This can be done via chat assistant. Click in the 'help' icon at the bottom left of the screen and follow the steps to claim your missing...