To change your delivery slot you will need to cancel your order and place it again.
Please make sure you have enough time to place the new order before going ahead with the cancellation. As reminder, our cut-off time for placing and cancelling orders is 11am, two days before the delivery is due.
If you missed the cut-off time, please get in touch with our team via gailsbread.co.uk/contact-us/ so that we can assist.
To cancel your order:
- Log in to your customer account
- Go to 'My Orders'
- Select 'cancel order' and confirm 'Yes, Cancel Order'
A refund email will be sent automatically once the order has been cancelled.
Please note, we always use fresh ingredients that will be ordered specifically to prepare your food. For this reason, and to prevent waste, we are not able to cancel orders after the cut-off has passed or next-day orders.