Frequently Asked Questions

HOME & OFFICE DELIVERY 47

• Can I amend my delivery slot?
• Can I choose a specific delivery date and time?
• Can I make adjustments to the set boxes and hampers?
• Can I order for next day delivery?
• Can I order hot food and drinks online?

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CLICK & COLLECT 28

• Can I amend my click & collect order?
• Can I cancel my click & collect order?
• Can I order for collection next day?
• Can I order hot food and drinks?
• Can I order large quantities of food?

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SAME-DAY CLICK & COLLECT 2

• Can I sit at the bakery if I order click & collect?
• How can I order via same-day click & collect?

DELIVEROO 5

• Are all your bakeries in Deliveroo?
• How can I request a refund for my Deliveroo order?
• What happens if something is wrong with my Deliveroo order?
• What if my order is late?
• What is Deliveroo?

NATIONWIDE DELIVERY 6

• Do you deliver nationwide and internationally?
• How Does Nationwide Delivery Work?
• What Is The Delivery Fee For Nationwide Delivery?
• What happens if there is an issue with my nationwide delivery order?
• What's the cut-off time to place a nationwide delivery order?

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