HOME & OFFICE DELIVERY

Can I amend my delivery slot?
To change your delivery slot you will need to cancel your order and place it again.  Please make sure you have enough time to place the new order before...
Tue, 18 Jun, 2024 at 4:17 PM
Can I choose a specific delivery date and time?
These can be selected at checkout. We deliver every day, from 8am to 4pm, in two-hour slots. Your order may arrive any time within the two hours.  Pleas...
Fri, 23 Feb, 2024 at 3:50 PM
Can I make adjustments to the set boxes and hampers?
Our food team select our hampers and set boxes very carefully. We are unable to make changes to the contents. If you need extra food to meet your dietar...
Wed, 16 Aug, 2023 at 9:46 AM
Can I order for next day delivery?
We are unable to accommodate orders with short notice to allow our bakers sufficient time to source fresh ingredients for preparation. All pre-orders are cu...
Tue, 18 Jun, 2024 at 4:20 PM
Can I order hot food and drinks online?
These are currently available via same-day click & collect and Deliveroo only.
Wed, 16 Aug, 2023 at 9:52 AM
Can I order large quantities of food online?
There is no limit on the food quantities you can order. Please bear in mind the food will be made to order, by hand, so we would appreciate if you give our ...
Thu, 20 Apr, 2023 at 12:03 PM
Can I order something that is not part of your menu?
Unfortunately, this is not possible.  We hope you can find something you like in our menu, which changes seasonally. 
Wed, 16 Aug, 2023 at 11:22 AM
Can I provide an international contact number when ordering online?
Our courier partners can only contact UK numbers. If you don't have an UK number at the time of ordering, please ensure you are at home to receive the f...
Wed, 16 Aug, 2023 at 9:48 AM
Can I remove or change food ingredients?
Our food team create our recipes very carefully to balance the flavours. We are unable to make changes to our original recipes.
Wed, 16 Aug, 2023 at 11:23 AM
Can I request a bespoke delivery time?
We currently deliver in two-hour slots, from 8am. Unfortunately, we can't accommodate earlier or bespoke slots.
Fri, 21 Jan, 2022 at 2:27 PM