We try to find the best quality ingredients to enable us to make great coffee for our customers. These often come at a much higher cost than some lower quality alternatives and so we have to charge a small surcharge. We have found that our customers appreciate our efforts to make the best coffee we can but of course we will continue to take all feedback on board. If you would like to share it with us, you can do so on breadheads@gailsbread.co.uk.