Frequently Asked Questions
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Bakery General Enquiries
OUR BAKERIES
11
Can I make a table reservation?
Can I pay with cash in your bakeries?
Do you do birthday cakes?
Do you franchise?
Do you have a loyalty scheme?
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OUR FOOD
5
Are your food and bread made at the bakery?
Do you have the same menu in all bakeries?
How is your bread made?
Is your food organic?
Where do you source your ingredients from?
OUR COFFEE & DRINKS
12
Can I buy your chai syrup?
Do I get a discount if I bring my own reusable cup?
Do you do decaff coffee and tea?
Do you sell ground decaffeinated coffee?
Do you use coffee syrups?
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ALLERGEN & DIETARY INFORMATION
7
Do you cater for people with allergies?
I have an intolerance.
What's plant-based in your menu?
What's vegetarian in your menu?
Where can I find out about allergens?
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GIFT CARDS
9
Can I cancel a gift card?
Can I exchange my card for cash?
Can I order physical gift cards online?
I have a physical gift card, can I top it up?
I've inserted the wrong email address when purchasing an electronic gift card.
View all 9