Frequently Asked Questions

At this time, our company does not offer franchise opportunities. We are solely focused on operating our own locations. Thank you for considering our co...

We certainly do! You can access it by downloading the GAIL's App. You can find our full FAQs here: Frequently Asked Questions. 

Yes. If you forgot to request a receipt during your visit, please pop by to the bakery and ask our team to print it. Please note we don't keep a record ...

You can contact our team via gails.com/pages/contact and +44 (0)20 8138 8708.

While we strive to be transparent and helpful, it's important to note that we may not be able to disclose certain internal emails due to privacy and con...

All requests for CCTV footage are handled by our Data Protection Office. This ensures that we comply with all data protection laws and regulations. You can ...

Please contact the bakery as soon as possible. You can find the bakery contact details here: Find Us – GAIL's 

If you had a bad experience at our bakery, we would like to hear more about what happened. Please reach out to our Customer Experience team via our website ...

For any press & media enquiries, please contact press@gailsbread.co.uk.

Community donations are managed by our neighbourhood bakeries. If you are organising a fundraising event or raffle, please pop by to your local GAIL's t...