Frequently Asked Questions

In the United Kingdom, it is a legal requirement for flour to be fortified with certain vitamins and minerals such as iron, calcium and thiamine. We sou...

Most of our bread is 100% sourdough, made with sourdough starter, but we also have a few loaves made with yeast. If you suffer from an allergy or have speci...

Our food and drinks are made by hand in our bakeries. We use many ingredients and shared equipment, therefore we cannot guarantee our food and drinks are fr...

We take the time to make our bread, with care and by hand, using traditional methods and high quality ingredients. Some of our sourdough starters are more t...

We carefully select our ingredients from reputable suppliers who adhere to strict quality and safety standards. While we currently do not have halal or kosh...

We strive to use the best quality ingredients available, whether they are organic or non-organic.  In addition to using organic ingredients, we are also...

The majority of our loaves are sold as full loaves. However, we do make a few exceptions for our larger loaves, such as the 2kg GAIL's Sourdough or the ...

We take pride in providing our customers with high-quality food and have made the conscious choice of not reheating our products. Reheating food can oft...

We take pride in using only the best ingredients for our condiments. This commitment to quality is reflected in the pricing. The price of each condiment...

Our soup rotates weekly, please get in touch with your local GAIL's and speak with our team. You can find our bakeries' contact numbers on Google an...