Frequently Asked Questions

We strive to use the best quality ingredients available, whether they are organic or non-organic.  In addition to using organic ingredients, we are also...

The majority of our loaves are sold as full loaves. However, we do make a few exceptions for our larger loaves, such as the 2kg GAIL's Sourdough or the ...

We take pride in providing our customers with high-quality food and have made the conscious choice of not reheating our products. Reheating food can oft...

We take pride in using only the best ingredients for our condiments. This commitment to quality is reflected in the pricing. The price of each condiment...

Our soup rotates weekly, please get in touch with your local GAIL's and speak with our team. You can find our bakeries' contact numbers on Google an...

Our baking hours typically run from the early morning until 3pm. We want to make sure that our customers receive the freshest products, and don't mass-p...

We start baking bright and early, so you’ll find some sandwiches available from the morning. Our lunch sandwiches and savouries are usually ready from 11a...

Porridge is available until 11am.

We take pride in providing our customers with fresh and high-quality food. For this reason, we do not use preservatives to extend the shelf life.  This ...

You will find our prices clearly displayed in our bakeries — on our menu boards and food labels — for both eat-in and takeaway. Prices shown in the ‘Ord...