Frequently Asked Questions

You should be able to access your QR code offline to collect stamps if there are any network issues that may be preventing your app from loading. If you can...

Of course! You can retrieve stamps for transactions that aren't older than 31 days. You will need a copy of the receipt or a proof of purchase such ...

It's probable you reached the nine-stamp mark. A reward voucher should be generated shortly after, it usually takes less than 10 minutes.  If you ca...

The birthday treat voucher will be issued within 7 days of your birthday date. If you still haven't received your birthday treat after 7 days, please re...