Frequently Asked Questions

We are delighted to welcome well-behaved dogs inside our bakeries while you enjoy your food and drinks. We take pride in maintaining a safe and hygienic e...

At GAIL's, we are committed to ensuring that our bakeries are accessible to everyone. This is an aspect that we dedicate considerable thought and time t...

We operate on a first-come, first-served basis and do not take table reservations. We want to ensure that all of our customers have an equal opportunity to ...

At this time, we are unable to accept cash payments in our bakeries. We have transitioned to a card-only payment system to provide a faster, more convenient...

Please reach out to your local GAIL's and speak with the manager.

We strive to create a welcoming environment for all of our customers.  We understand that sometimes finding a table during peak times can be a challenge...

Most bakeries have toilets, with the exception of Finsbury Park, Soho, Greenwich and South End Green.  We work with the relevant parties to ensure our b...

We love to share our passion for baking with our little customers. While we currently do not offer baking classes for adults, we do have exciting opportunit...

We do not bake birthday cakes or anything else that is not part of our menu. We do offer a variety of baked goods and treats that may still be perfect for y...

While we do not offer discounts in our bakeries, we do occasionally run special promotions as part of our loyalty program. Our loyalty program is design...