OUR BAKERIES

Can I make a table reservation?
We don't take table bookings but our team would be more than happy to advise the likelihood of finding a free spot. You can find your local GAIL's c...
Fri, 28 Jan, 2022 at 1:33 PM
Can I pay with cash in your bakeries?
We are currently taking card-only payments. We accept all cards, including American Express. 
Mon, 30 May, 2022 at 10:48 AM
Do you do birthday cakes?
No. Birthday and large cakes are not currently part of our menu. Please note we are not able to bake bespoke cakes.
Fri, 28 Jan, 2022 at 1:31 PM
Do you franchise?
We don't franchise.
Fri, 28 Jan, 2022 at 1:34 PM
Do you have a loyalty scheme?
We do. You can access it by downloading the GAIL's App from the app store. For more information, please visit Loyalty FAQs | GAIL's Bakery (gailsbre...
Thu, 20 Apr, 2023 at 1:22 PM
Do you provide VAT receipts?
Yes. If you forgot to request a receipt during your visit, please pop by to the bakery and ask our team to print it. Please note we don't keep a record ...
Fri, 28 Jan, 2022 at 1:38 PM
How can I contact your customer service team?
You can contact our team via gailsbread.co.uk/contact-us/ and +44 (0)20 8138 8708.
Thu, 20 Apr, 2023 at 1:28 PM
I lost something in your bakery.
Please contact the bakery as soon as possible. If our team have found it, they will keep it safe. You can find the bakery contact details at www.gailsbread....
Fri, 28 Jan, 2022 at 2:05 PM
I've had a bad experience in your bakery.
We are sorry you didn't enjoy your visit. If your complaint couldn't be resolved at the bakery please reach out to our Customer Experience team via ...
Thu, 20 Apr, 2023 at 1:15 PM
Is there a discount for NHS staff?
We don't currently offer any discounts in our bakeries. 
Wed, 16 Aug, 2023 at 12:13 PM