Frequently Asked Questions

We are delighted to welcome well-behaved dogs inside our bakeries while you enjoy your food and drinks. We take pride in maintaining a safe and hygienic e...

At GAIL's, we are committed to ensuring that our bakeries are accessible to everyone. This is an aspect that we dedicate considerable thought and time t...

GAIL's Bakery Buckingham Palace Road Address: 22–24 Buckingham Palace Road, London, SW1W 0QP Phone: 020 7834 0819 Opening hours: Open Monday to Satur...

We operate on a first-come, first-served basis and do not take table reservations. We want to ensure that all of our customers have an equal opportunity to ...

At this time, we are unable to accept cash payments in our bakeries. We have transitioned to a card-only payment system to provide a faster, more convenient...

Please reach out to your local GAIL's and speak with the manager.

We strive to create a welcoming environment for all of our customers.  We understand that sometimes finding a table during peak times can be a challenge...

Yes! These are in fact the same mugs we use in our bakeries, hand-crafted by our friends from Surrey Ceramics. 

Most bakeries have toilets, with the exception of Finsbury Park, Soho, Greenwich and South End Green.  We work with the relevant parties to ensure our b...

We love to share our passion for baking with our little customers. While we currently do not offer baking classes for adults, we do have exciting opportunit...